佩奈勒巴宮SPA公寓式飯店

Dit hotel ligt vrij gunstig vlakbij het strand. Parkeren is erg lastig, er is alleen maar vrij parkeren op ruim 100 meter afstand. Je kunt wel naast het hotel parkeren voor eu 7,50 per dag. De kamer is erg mooi en schoon, het zou dus een prima hotel kunnen zijn als ze ander personeel hadden gehad. Bij de receptie spreken ze Engels, verder nergens. Dit is niet de reden voor de 2 ster, de reden is dat ze ontzettend onvriendelijk zijn. Alsof je blij mag zijn dat je in hun 4 sterren hotel zit!

Having never been to Bulgaria, this was bit of a leap of faith! The hotel is not luxurious but it is super clean, friendly, good value for money and in a nice spot by the beach. We stayed in the double/twin room option (ie not an apartment). Although no sea view, it was comfortable, extremely spacious, with a balcony, fridge and kettle (bring your own tea/coffee). The pool is very nice although relatively small and I'm sure it would get busy in high season. It is also unsupervised and the only downside of our stay was that some children were left to their own devices, with little consideration for other guests. We visited at the end of May which is low season, and restaurants and bars around about were mostly closed. I gather things pick up from June. However you can easily travel into old Pomorie , Nessebar or Sunny beach by bus or taxi (check the price before you get in!!) where there is more choice. We mostly ate in the hotel restaurant, which had plenty of choice. Breakfasts were a highlight, being a la carte rather than a buffet, which was a nice change. We appreciated a warm and sunny short break, and would return to explore more of the area. At the time of writing, the going rate for a taxi transfer to and from the airport was 30 Liev.

Room was big clean and spacious with modern amenities. Beds very comfortable. Wi-Fi very good. International TV channels via satellite. Balcony was clean and spacious with views over The Black Sea. Pool was very clean with a lot of sunbeds. Staff from the breakfast and reception very friendly and welcoming. On Saturday evening it was held a party at the hotel and the music could be heard until 1 AM in the night inside the room. In the bathroom we were surprised that warm water was coming from a boiler that could be seen above the bathtub. If you're not very fast with your cleaning in 10 minutes you'll have only cold water. Breakfast was not buffet and you have to choose from the menu a single dish per person. If you want to ask for anything else you must pay for it.

We stayed in Penelope Palace, Pomorie for a week in mid June. First impressions were very positive. We were met at the taxi by a porter who took our luggage to reception and then to our room. We were pleasantly surprised that the room/apartment was so spacious. It was immaculately clean and tidy, as was the whole hotel. There was complimentary tea/ Coffee. Breakfast in the dining room was excellent. There was a choice of 8 different breakfasts. All served to us by very polite and helpful waiters/ waitresses. Daniel, in particular, went out of his way to make our wedding anniversary dinner special. The bar staff were also very attentive. I must give Teddy a special mention. The hotel itself was situated straight across the road from a beautiful white, sandy beach. Our only slightly negative point was that the hotel is located slightly out of the way, meaning that it was necessary to get a taxi or bus ( not expensive) to go to the town centre. All in all, we had a brilliant holiday.

Elegant, clean and spacious rooms. Lovely pool and great restaurant. I really enjoyed the services at the spa, too.

It was a huge disappointment. Overpriced, the quality is not up to par. Parking space has to be paid for separately. Lounge chairs have to be paid for separately. No internet in the room. After asking to turn on the internet, unfortunately nothing changed. The staff is not competent and not friendly. I advise everyone, please do not spoil your vacation, do not choose this hotel ever! Ms.Oksana Zhelyazkova